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Terms & Conditions

Please take a moment to read our Terms & Conditions before booking your stay.

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Bookings & Payments

A booking is confirmed once a deposit has been received and written confirmation has been issued.


By making a booking, you agree to these Terms & Conditions.

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A non-refundable deposit of 25% is required at the time of booking. The remaining balance must be paid in full no later than 6 weeks prior to your arrival date.

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If the balance is not received by the due date, we reserve the right to cancel the booking and retain the deposit.

 

Booking Pattern, Arrival & Departure

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Stays are typically arranged from Friday to Friday, unless otherwise agreed at the time of booking.

  • Check-in: from 3:00pm onwards

  • Check-out: by 10:00am

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These times allow us to carefully prepare the cottage to a high standard for each new arrival.

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Cancellation Policy

  • More than 6 weeks before arrival: deposit retained

  • Less than 6 weeks before arrival: full balance payable, unless we are able to re-let the property

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We strongly recommend that guests take out appropriate travel insurance.

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Occupancy

The property must only be occupied by the number of guests stated at the time of booking.

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Care of the Property

Guests are expected to take reasonable care of the property. Any damage must be reported and may be chargeable.

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Cleanliness & Condition

The property will be cleaned prior to arrival and should be left in a tidy condition.

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Pets

One well-behaved dog is permitted by prior agreement. Dogs must not be left unattended and should be kept off all furniture. (not permitted in bedrooms at anytime)

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Smoking

Smoking and vaping are not permitted inside the property.

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Liability

We do not accept liability for loss, damage or injury, or for any temporary failure of services.

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Contact Details

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Marion Andrews

Hathaway

9 Roscarrock Hill

Port Isaac

PL29 3RG

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Phone: 01208 880416 / 07929 274 664
Email: marionandrews22@icloud.com

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Port Isaac harbour_edited.jpg
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